Frequently Asked Questions

Helpful guidance to navigate the entire auction process, whether you're a first-timer or a seasoned bidder. Explore what to expect before, during, and after the auction so you're fully prepared. We're here to help you every step of the way.

If your issue is not addressed below, we'd like to hear from you.

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Account & Sign-In

Passwords, email addresses, usernames, and notification delivery.

How can I recover a lost or forgotten password?

Send yourself a password reset via email.

  1. From the sign in page select the Forgot password? link or click here.
  2. Enter the email address associated with your account and click Submit.
  3. Check your email inbox. If the email does not arrive, check your junk mail folder or spam filter.
  4. Click the reset link in that email.
  5. Choose a new password.
How do I change my password?

You can change your password at any time.

  1. From your logged in account, go to your My Account area.
  2. From the left hand menu, select Account > Password.
  3. Enter your current password.
  4. Choose your new password.
  5. Save your changes by clicking Change Password.
Why am I not receiving any emails?

If you are not receiving expected site emails, please check the following:

  1. Check your junk mail folder or spam filter for the missing emails.
  2. Make sure that your email address, in your account settings, is entered correctly.
  3. Verify that your email client, such as Outlook, is not in "offline" mode.
  4. If you use a POP3 connection to retrieve your email, verify that the emails were not downloaded to a different computer.

If you are still not receiving our emails, please contact us.

How do I change the email address tied to my account?

You can change your email address by editing your account details within your My Account area.

Why do I get a warning message that my selected username is invalid?

Every user must select a username for their account. The username can only contain letters, numbers, underscores, and hyphens. We recommend replacing all spaces with either an underscore or hyphen.

Incorrect: MY Username Correct: MY-Username Correct: MY_Username

You may also see a notice that the username selected is already in use. Usernames are unique, and two users cannot share the same username. If you get that notice during registration, select a different username.

Why does it say that my email address is already in use?

If you get a notice that your email address is already in use when creating an account, it means you have already created an account with us at some point. If you do not remember your login information, enter your email address into the forgotten password form and you will be able to reset your password and log in to your account.

Foreclosure Sales — Before the Auction

Finding properties, financial preparation, title research, and due diligence.

How do I find properties scheduled for foreclosure/trustee auction?

Properties are listed in public records, auction platforms, and sometimes on county websites. Auction schedules and property details are typically available a few days before the auction.

What do I need to bring to the auction?

Valid government-issued ID, certified funds (cashier's checks or cash) for the deposit and/or full payment, and proof of funds documentation.

Can I inspect the property before the auction?

Most foreclosure properties are sold as-is, and access for inspection is rarely granted. Buyers should research property condition through public records or drive-by assessments.

Is there a Buyer's Premium added to the high bid for a foreclosure/trustee auction?

No. A Buyer's Premium is not added to any foreclosure/trustee sale.

How should I prepare financially?

Ensure you have sufficient certified funds to cover the deposit and/or full purchase price. Some buyers bring multiple cashier's checks in various denominations for flexibility.

How do I research the property's title and liens?

Conduct a title search to check for outstanding liens, unpaid taxes, or other claims. Consider hiring a title company or attorney for thorough due diligence.

Can I finance the purchase?

Almost all foreclosure auctions require cash payment; financing is rarely allowed because of the quick closing timelines and as-is nature of the sale.

Should I try to contact the current owner before the auction?

Reaching out to the owner may provide valuable information about the property's condition or occupancy status, but access is not guaranteed.

Are all foreclosure sales in person?

Most states still conduct foreclosure auctions in person, but online bidding is now permitted in some areas. Review the property details page for the most accurate and up-to-date information about how to participate in a specific sale.

Foreclosure Sales — During the Auction

Bidding process, registration, payment timing, and proxy bidding.

How does the bidding process work?

Auctions are typically public, either in person or online. Bidding starts at an opening amount, and you must be ready to bid with no do-overs.

Do I need to register for the auction?

Registration requirements vary. Some auctions require advance registration, while others do not, but you will always need to provide proof of funds before bidding.

How and when do I pay if I win?

Payment requirements vary by state and auction. You may need to pay the full amount immediately or a deposit on the spot, with the balance due within a specified period (often 24 hours or up to 30 days).

What happens if I can't pay the full amount on time?

If you fail to pay as required, you forfeit your deposit, and the next highest bidder may be offered the property.

Can I bid on behalf of someone else?

Some auctions allow proxy bidding or bidding on behalf of another party, but you must have proper authorization and documentation.

Should I bid at the start or wait until later in the auction?

Strategies vary. Some experienced bidders wait until later rounds to avoid driving up the price too early.

What if the property doesn't sell at auction?

If no bids meet the minimum, the property reverts to the lender and may be listed as an REO (Real Estate Owned) property.

Foreclosure Sales — Post Auction

Documentation, ownership transfer, possession, and finalizing the deed.

What documentation do I receive after winning?

You'll receive a certificate of sale or receipt immediately. The official deed (such as a trustee's deed) is issued after any redemption period expires, and the sale is finalized.

When do I get ownership of the property?

Ownership is transferred after the deed is recorded, which can take 30–45 days. In some states, there may be a redemption period during which the original owner can reclaim the property by paying the debt.

What if the property is still occupied?

You are responsible for obtaining possession, which may require a formal eviction process according to local laws. No keys are provided at auction.

Are there additional costs or liens?

You may be responsible for certain liens or unpaid taxes not cleared by the auction. Research title and lien status before bidding.

What should I do after taking possession?

Inspect the property, address any repairs, and resolve any occupancy or lien issues. Budget for renovations as needed.

Can I get insurance on the property after purchase?

Some foreclosed properties may not be insurable due to their condition. Secure insurance as soon as possible, but be prepared for potential challenges.

How soon can I resell or rent out the property?

Once you have clear title and possession, you can resell or rent the property, subject to local laws and any required repairs.

What if I discover undisclosed damage or issues?

Properties are sold as-is, so any post-sale issues are the buyer's responsibility. There is no recourse against the seller.

How do I record the deed and finalize ownership?

File the deed with the county recorder's office to officially transfer ownership. Consult local requirements for proper recording procedures.

Bank Owned Auctions — Before the Auction

Starting bids, property viewing, due diligence, and reserve pricing.

Who determines the starting bid?

Our auction team determines the starting bid based on established formulas. These formulas consider the list price, reserve price, previous bid amounts, and the property's geographic location to arrive at a starting bid below the reserve price.

How do I view a property before bidding?

If the property is vacant and has a listing agent assigned, you can request to view the property. You can find the agent's contact information on the property's detail page. To view a property, please get in touch with the listing agent.

Please note that if a property is occupied, it cannot be accessed or viewed. Pay attention if a property's detail page states that it cannot be accessed or viewed. If the property is vacant and the seller has added a lockbox, the listing agent may give the lockbox code to a bidder's real estate agent. Only a licensed real estate agent can request the lockbox code and help you gain entry to view the property.

What does it mean if an online auction property is occupied? Can I view the property?

It is illegal to trespass on any property if it is occupied, so there is no way to view it. A property being occupied is one reason why sellers may ask for "Cash Only" offers, as a lender would require an inspection and appraisal, which are not possible if the property is occupied.

How do I conduct due diligence on a property prior to placing a bid?

Conducting due diligence involves estimating the value of a property, assessing renovation costs, inspecting the physical property, obtaining a title report, and researching the surrounding neighborhood. If the property is vacant, you should visit to assess items needing repairs before the auction.

What is the Reserve Price?

The Reserve Price is the minimum amount accepted by a seller. Most properties have an established Reserve Price, although there are occasions when a winning bidder can be declared even if the Reserve Price isn't met. This occurs when a property is sold "subject to" the seller's approval. Sometimes, sellers sell a property for less than the Reserve Price.

Is the Opening Bid also the Reserve?

The Opening Bid represents where the bidding will kick off; however, it does not signify the Reserve and might not align with what a Seller is willing to accept as an offer.

Are there any contingencies?

There are no inspection, financing, or appraisal contingencies.

What percentage of commission is offered to real estate professionals?

Commissions vary from property to property. Check the property details page for details.

Bank Owned Auctions — During the Auction

Bidding mechanics, outbid alerts, anti-snipe extensions, and max bids.

Can I make a pre-auction offer?

Currently, the Seller only accepts offers placed as bids through the auction process.

How do I know if I'm outbid in an online auction?

If you are outbid for a property, you should receive an email notification indicating that you have been outbid. In addition, you can always look at the property's details page or your bidding screens to see if you are the current high bidder.

Can I place a bid as time is expiring?

To ensure fairness, our system automatically extends the auction ending time by five minutes any time the bid price is raised with less than five minutes remaining. This helps eliminate last-second bidders who attempt to snipe the bids.

What is the Anti-Snipe feature?

A bid extension feature, also known as anti-sniping, extends the closing time of an auction when a bid is placed in the last few minutes. The goal is to give other bidders time to place a higher bid before the auction ends. The process continues until no more bids are placed within the specified time, and then the auction closes.

What is the Max Bid option?

The Max Bid feature empowers bidders to enter their highest bid for a property. If the current bid is below the reserve price, the bid will automatically increase to the maximum bid amount. If the bid surpasses the reserve price, the auction system will place proxy bids on behalf of the bidder, ensuring that their bid remains competitive up to their maximum amount. This feature allows bidders to actively participate in the auction without the need for constant monitoring.

Bank Owned Auctions — Post Auction

Title, closing costs, financing, proof of funds, and what happens next.

How is the title conveyed?

Title will be conveyed to the buyer via Quitclaim Deed or its equivalent and with no express or implied warranties of title. The buyer may purchase title insurance at their own cost.

What are the costs involved with purchasing an online auction property?

When you successfully win an online auction property on Homes4purchase.com, please remember that you will need to cover the final bid amount, buyer's premium, and all applicable closing costs, dues, taxes, and fees, including title insurance. Conducting thorough due diligence on any potential purchase is crucial to understand the possible liabilities that may persist after the foreclosure process.

Can I finance a transaction if purchased on Homes4purchase.com?

Many of our properties are eligible for financing. However, it's important to note that there are no financing contingencies, so bidders must have their financing in place before placing a bid for an online property. There are also no appraisal contingencies. Additionally, some properties may not allow or provide access for inspections required for financing, which may disqualify them from being financed.

What happens if I am the highest bidder but the reserve isn't met?

The seller may choose to negotiate with bidders even if the reserve price isn't met. The high bidder will be allowed to submit their highest and best bid for consideration.

Do I need to provide proof of funds or a pre-qualification letter?

Yes, if you are the high bidder on a property, you'll need to show proof of funds or pre-qualification documents.

Will the Seller turn on the utilities before closing?

The utilities for all our properties are currently disconnected. Regardless of inspections or appraisals, utilities cannot be turned on prior to closing. The buyer is responsible for utility transfer post-closing.

Can I purchase a property as a separate entity?

Yes, you can purchase the property as a separate entity, such as a Limited Liability Company or a Trust, but you'll have to provide specific documentation.

What happens after the auction?

If the Seller accepts the final bid amount, the high bidder will receive an email with a digital questionnaire that must be filled out so that we can create the purchase contract. The required information includes the buyer's and agent's contact information and the source of funds.

Real Estate Agents

Listing assignments, commissions, and bidding on behalf of a client.

Does Homes4purchase.com assign listing agents to online auction properties?

No, agents are assigned by the Seller when they are referred to Homes4purchase.com.

As a licensed Real Estate Agent, will I be compensated if my buyer wins an online auction?

The buyer agent commission for all our auctions is displayed on the property's details page and will be included in the contract. The Seller will pay the buyer's agent a commission, specifically listed on the property page.

As a licensed Real Estate Agent, how do I make a bid on behalf of a client?

Our website will allow anyone to create an account and bid. During the registration process, we only collect basic information. At the end of the auction, we collect all the critical information surrounding the relationship and structure of the deal.

If you are a licensed agent bidding for your client, we will ask you for your client's contact information using our questionnaire. If your buyer is bidding, we will ask them for your information. We only get the information for the person with the highest accepted bid and who will receive a contract.

Who pays for the real estate commission for the properties on your site?

If a commission is offered, it will be specifically listed on the property details page. The percentage of the final bid price or minimum will be paid out of Seller proceeds.